Stacktical (DSLA)

By turning service level agreements into smart contracts, Stacktical helps on line service services showcase provably high scalability and high dependability of their services, while automatically compensating their clients for performance problems, downtimes and unresponsive customer care.
Much like an insurance, something degree contract or "SLA" try a contract that describes the quality of service customers should anticipate from their online companies and means to settle disputes when the agreed quality just isn’t met.
While interesting on paper, it is so expensive to define, negotiate and enforce service level agreements that they could only be offered by wealthy providers to wealthy users as a swap for a premium.
The underlying economy of this Stacktical system is made to diminish the price of this premium, augment the morale of customer care agents and website reliability designers, and democratise use of high quality of services for people, businesses and all on line services stakeholders.